Alpha Dive Academy (Pty) Ltd Protection of Personal Information Policy
LAST UPDATED: 01 JULY 2021
INTRODUCTION
Alpha Dive Academy (Pty) Ltd (“we” or “us” or “our”) respects the privacy of our customers (“you”). This Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including, but not limited to, via any media form, website, or traditional or electronic correspondence (in whatever format). Please read this privacy policy carefully. If you do not agree with the terms contained herein, please refrain from interacting with us.
We reserve the right to make changes to this Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date on our website and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Policy by your continued use of our website after the date such revised Policy is posted.
Should you wish to liaise with our information officer, you may request the contact details of the delegated official, who at all times shall be one of our directors.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
YOUR INFORMATION WE MAY COLLECT BY DEFAULT
In order for us to render you the best possible client service, we may collect and process information about you in a variety of ways. The information we may collect includes:
Personal Data
Personal identifiable information, such as your name, physical address, email address, and telephone number, and demographic information, such as your age, gender that you voluntarily disclose to us when interacting with us.
Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from our website, your bank account details, etc.
Derivative Data
This is information we may collect and may analise when you access our website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our website
Data From Social Networks
User information from social networking sites, such as [Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
Our website may also by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access our website from a mobile device.
Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant our website permission to access this information.
Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
Other Data
Other personal data we may collect during the course of our business includes, but is not limited to, your medical information, photograph of yourself and/or family, marital status, occupation, educational qualifications, etc.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we are by law required or otherwise believe that the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of the laws of our country, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Customers
If you interact with other customers of our website, those customers may see your name, profile photo, and descriptions of your activity, including sending invitations to other customers, chatting with other customers, liking posts, following blogs.
Online Postings
When you post comments, contributions or other content to our website, your posts may be viewed by all customers and may be publicly distributed outside our website in perpetuity.
Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to our website and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.
Affiliated Business Partners
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Alpha Dive Academy (Pty) Ltd and any subsidiaries and/or joint venture partners we are in business with.
Social Media Contacts
If you connect to our website through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.]
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience.
In addition and amongst other we may, but not limited to, use information collected about you to:
- Offer new products, services and/or recommendations to you.
- Deliver targeted advertising to you.
- Generate a personal profile about you to make future visits to our website more personalised.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Send you general communications.
- Request feedback and contact you about your interaction with us.
- Process payments and refunds.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customise our website and improve your experience. When you access our website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.
Internet-Based Advertising
Additionally, we may use third-party software to serve ads on our website, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
Website Analytics
We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on our website through the use of first party cookies and third-party cookies, to, among other things, analise and track customers’ use of our website, determine the popularity of certain content and better understand online activity. By accessing our website, you consent to the collection and use of your information by these third-party vendors. We do not transfer personal information to these third-party vendors.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from our website.
POLICY FOR CHILDREN
We do not knowingly collect information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information published on our website.
OPTING OUT
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information on our website.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
DESTRUCTION OF YOUR PERSONAL INFORMATION
If we no longer have a business relationship we shall destroy your data by either deleting it from our electronic equipment or the physical destruction of your customer file. We shall also take the necessary care to protect your data during the destruction process.
